Frequent questions
The advanced electronic signature (AES) is the tool that allows you to sign electronic documents, granting them legal validity according to Law 19,799, it has a probative value of "full means of proof", therefore it allows the signing of contracts and documents as established by the Law, guaranteeing the authentication, integrity and non-repudiation of documents.
The government of Chile has developed an Advanced Electronic Signature (ADS) for public officials in areas of digitizing procedures that require authentication. To start the authorization of an institution on the platform, it is necessary that the Ministry or Body to which it belongs or with which the institution is related has an agreement signed with Minsegpres. In LTEC, the MINSEGPRES signature is known as OTP Signature (On Time Password).
Inspectors
Residents
Visit the site https://firma.digital.gob.cl/
Visit the site https://www.entidadacreditadora.gob.cl/entidades/
No, as stipulated in Res DGOP 511 May 2019, the validation of the ADS (Advance Digital Signature( must be through the EToken.
Through the link: https://descargas.viafirma.com/viafirma/desktop/download.html
Download viafirma and follow the instructions until the end.
You must have previously activated your ADS (Advance Digital Signature( according to the manuals of your accrediting entity, then have the viafirma driver downloaded and executed on your computer, then you only have to click on "sign", insert your EToken, select your credential and confirm the signature with your EToken password.
Check the email sent by no-reply@ltec.cl to your account and click on the link "Confirm my account" again. If it doesn't make it to your inbox, check your Spam folder.
The user must be created by the resident, the Fiscal inspector or the LTEC support team at their request.
On the Login page click "I forgot my password" and look for the individual password reset link that will be sent to your email.
Verify that the email is well written and that your username is active. A Resident, Inspector, or Specialist must not elect income as an administrator. If the problem persists, contact support.
You must fill in the required characters, save the folio in draft and then attach the files.
Yes, but with a suggested weight limit of 100MB but it could be larger.
Yes, you can add editable documents associated with folios in excel and word formats.
In the document repository of the digital folder.
You can edit and delete information on a folio as long as it has not been signed.
No, it is only allowed to edit a draft folio.
Through the "seen" mark of its counterpart.
Using the same procedure to sign a folio. Only users of the counterparty with signing power can mark as seen.
LTEC has a structure of books according to the type of contract, among which are included as requested:
- Master Work Book (Unidirectional).
- Specialties or Auxiliary Books (Bidirectional and as many as required).
The construction company is responsible for commissioning the creation of the work book when contracting the LTEC service.
The Fiscal Inspector from the platform or the LTEC support team at the request of the same.
The number of users per contract is unlimited, the profiles will have access to read, write, and sign pages according to the role they fulfill within the work.
Yes, depending on the role you play in your contract.
Tax Inspectors, Residents and Specialists.
The 5th business day of each month.
No, the data entry in the monthly reports is parallel and complementary.
The service charge is per month in advance, billing can be paid through deposits or bank transfers.
The collection of the monthly value lasts until the provisional reception sheet for the work is issued, where the administrative collection activities are suspended; If in the period between the provisional and definitive reception activities are carried out in the contract, only the month of its use is charged.
Once the work is finished, the documentation remains published for a period of 5 years.